TRUST STARTS AT HOME
In Dr. O’s clinic, the relationship with his patients is built on two strong pillars: trust and communication.
"I’M ALLERGIC TO THE TRADITIONAL EXPECTATIONS OF WHAT A DENTIST SHOULD LOOK AND BE LIKE. I ALWAYS LIKE TO CONNECT WITH MY PATIENTS, TO TALK TO THEM, TO MAKE THEM FEEL AT HOME. AND THEY ALWAYS COME BACK."
Firstly - from the moment you enter the clinic, you immediately notice the special atmosphere - the music is loud and lively, everyone is talking and smiling – our first impression was that it was nothing like a dental office. And this is due to the excellent chemistry of the dental team - their relaxed, friendly attitude has a highly positive effect on the patients.
Dr. O says: I want to see my clinic as something different - of course, our uniforms are black, the dental chairs are black - but this isn’t the only difference. I’m allergic to the traditional expectations of what a dentist should look and be like. I always like to connect with my patients, to talk to them, to make them feel at home. And they always come back.
YOUR FANS ARE YOUR FRIENDS
The marketing and social media content of Dr. O’s clinic aims to reach people’s hearts – it is a perfect example of how sharing photos and genuine stories can help to build much stronger relationships than pure advertising material or lifeless discounts.
The entire dental team is involved in the social media buzz – they post engaging pictures and create everyday stories that allow their patients to become familiar with the clinic’s unique atmosphere.
The goal is to involve people in a dialogue, to receive comments from real patients who have gotten to know Dr. O’s approach and allow them to share their experience on Facebook. This direct communication is mutual - you can get an answer from the clinic within 3 minutes. No message remains unanswered. And it is always personal.
When you combine growing trust with top-quality treatment supported by the best possible equipment, the result must be success – and it is. More than 7,000 fans have joined Dr. O's page in less than 8 months, with Facebook remaining the clinic's main channel of communication with both existing and new patients.
Visit Dr. O’s extraordinary Facebook and follow him and his team here.