“As a clinic owner, you will face many situations that are new for you as a dentist,” Akke said. “You can adapt or regret. I choose to adapt.”
In his journey as a clinic manager, Akke decided to get help from an external consultancy company and to take management and leadership courses at Stockholm School of Economics.
“The tools that I got with those courses facilitated our work, enabling us to waste less material, to have faster and more effective procedures, to implement extensive quality control, and to spend less time on administration and more time providing high level treatments to our patients,” said Akke.
The patients who started coming to the clinic under the previous ownership have noticed the difference, Akke said, adding that they show great appreciation for the quality of equipment and procedures the clinic provides.
“A good example of this is our XO unit,” Akke explained. “Our patients enjoy the comfort and the design of our XO, and our staff enjoys the XO unit because it is reliable and facilitates your daily work. The well-balanced instruments and the fact that all tools can be at the bridge really help us to work efficiently and smoothly. Our XO unit provides us with a win-win situation.''
Read more about Akke Kumlien’s dental clinic in Stockholm here.